Calendars will continue to be sent out up to and through the festive period, the cut off for orders for all other products is 15th December.
We are aware that deliveries may be affected by both Christmas parcel volumes and Royal Mail strikes. We are dispatching most orders by Royal Mail Tracked 48 service as this gives accurate information on your order's journey to you. Other couriers are also experiencing severe delays and we are finding that RM is actually more reliable. If for any reason your order does not arrive as expected please contact us, and we can ask the delivery company to investigate. We can also upgrade to RM 24 hour tracked or Fedex next day delivery for calendars for a small extra cost, please contact us if you would like to do this.
Calendar and small print orders are sent out Royal Mail First Class, which will show confirmation of delivery and destination but is not fully tracked. However, from the beginning of December until Christmas these will be sent using a fully tracked service as this is when most delays tend to occur.
We aim to dispatch within 2/3 working days. Not all larger prints are kept in stock, please allow an extra day or two for us to get these from the lab for you.
Canvas and Unframed Prints
Canvas and large unframed prints and cushions are ordered especially for you from our suppliers, we don't keep these in stock. Canvas prints normally come out straight from the supplier, please allow a week or two for these. Large prints may need a week to ten days to be printed and arrive with you. Canvas prints are normally sent UPS we will send you a tracking number for these. These are unaffected by any photo trips or other breaks as we can order them from wherever in the world we happen to be!
We usually aim to dispatch within a week, but please allow a little longer for framed prints, large orders and special requests.
Delivery Charges for smaller orders are:
Small Prints and Calendars £2.95 - Royal Mail Tracked 48 hour or Evri 2-3 days tracked.
Medium Prints, smaller unmounted prints and most gift ware £3.50-£4.50 Royal Mail Tracked 48 hour or Evri 2-3 days
Larger items £4.95
Larger items and bigger orders are sent Evri or UPS Courier. Delivery is usually 48 hours from dispatch. We will send you a tracking number for these items
You can get an estimate of your delivery charges on the checkout page, just enter your postcode.
Most overseas deliveries are sent Royal Mail International Standard service. Please add your products to your basket and select your country from the drop down menu for an accurate cost.
Calendars for USA delivery are dispatched once a week by tracked Smartpost, this normally takes 4-6 days.
European Orders - Important
Please note that we send orders for Europe without any tax or duties added. As we are not VAT registered in the UK we cannot charge tax due in European countries, and all orders are sent duty not paid. This means you could be liable for added tax and duties, and any surcharges on delivery. If you are concerned please visit our Etsy shop instead. Etsy will calculate and collect the tax for you, and avoid any issues with payments on delivery.
We can send larger overseas orders by courier services which may be cheaper and faster. Please contact us if you need help with overseas orders and we will get some specific quotes and delivery times for you.
Canvas and Large Print orders to Australia and the USA
We have suppliers for canvas prints and most large print sizes in both the USA and Sydney and can arrange for them to print your chosen image and send them out to you. This has much cheaper delivery costs, and in some cases the print may work out a bit cheaper too. Please contact us for help and we will get exact prices and delivery times for you.
To see our returns and exchanges policy just click here